Google: New UNC6783 hackers steal corporate Zendesk support tickets

SITREP: Threat actor UNC6783 has successfully compromised business process outsourcing providers to access corporate Zendesk support tickets from high-value companies. This breach highlights vulnerabilities in BPO security protocols. TACTICAL ASSESSMENT: The infiltration of BPO providers by UNC6783 indicates a strategic shift towards targeting supply chain vulnerabilities to access sensitive corporate data. This could lead to increased scrutiny and potential regulatory actions against BPO firms. PROJECTED VECTORS: Future attacks may focus on exploiting additional third-party service providers to further infiltrate corporate networks.

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